Pharmacy Technicians in UK
This report is based on a survey conducted in March 2017. Countries that are members of EAPT were included in the survey and other countries where the profession of Pharmacy Technician exists were also invited to participate in the survey.
The purpose of the survey was to characterize Pharmacy Technicians training programmes and give a detailed and easily accessible overview of the differences and similarities between the education and training throughout Europe.
The definition of a “Pharmacy Technician” for the purpose of this survey was the professional pharmacy support workforce cadres that work with pharmacists.
You will find an overview of education and training programmes, the entry Requirements, the curriculum and study structure, clinical training, contents of the course and the professional regulation.
Pharmacy technicians across Europe.
EAPT has asked its member organisations to detail the scope of practice of pharmacy technicians. The results are now beeing published here.
This report gives a detailed and easily accessible overview of the differences and similarities between the scope of practice pharmacy technicians working in community pharmacy.
The survey has two sections. The first section is an overview of possible tasks that pharmacy technicians are legally allowed to do and not to do in community pharmacies. In other words, where the pharmacy technician bears the legal responsibility of the action.
The second section has additional information, if you would like to compare the practice of community pharmacy technicians across countries.
The report can be used to compare the profession across borders and shows, what is required, if you want to work in another European country.
I work as a pharmaconomist –Danish pharmacy technician – in central Copenhagen at a medium sized community pharmacy with ca. 10 employees. Community pharmacies in Denmark are privately owned, where the government grants license to run a pharmacy at chosen location and that proprietor pharmacist can open up to 7 pharmacy branch stores, within 75 km radius of the licensed pharmacy. My pharmacy has an extra store and I work three days a week at one pharmacy, one day at the other and every second Saturday. On average I work 37 hours a week. Opening hours are 9.00-17.30 on weekdays, 9.30-13.30 Saturday and Sunday closed.
My day starts 15-30 minutes before the pharmacy opens. The staff gathers to a morning briefing, where we discuss the work plan of the day and activities that has to fit into the daily work such as meetings with business partners, vaccinations etc.
I then stock shelves. I am responsible for logistics, but our wholesaler manages our inventory through software that estimates what products we need. My task is more to cooperate with the wholesaler, who I have daily contact with. I survey our products to optimize the stock to best match the customer’s preferences. In addition, I manage inventory of controlled substances and run checks of expiry dates every month. We also have a KLS robot in one pharmacy, which needs supervision sometimes to run smoothly.
When I work behind the counter, I handle the patient and their prescription immediately. More often than not, the prescriptions are electronic and therefore accessible from the nationwide prescription server. The pharmaconomist receive the prescription, does pharmaceutical control, gathers the drug, barcode controls it, dispenses it, and counsels the patient on the use of the medicine. All is done independently and under individual responsibility. Though a pharmacist must be available for queries by the pharmaconomist.
Other days I work with supplying medicine to patients who have reduced mobility. The medicine is packed for each patient and given to our delivery man, who works every weekday. We also supply medicine to elderly care facilities. Each of the elderly care residents has an account with us and I manage these accounts. When I work with the medicine supply I speak with quite a few patients, heath care personnel and doctors.
In addition to my work at the counter and the medicine supply, I also do pharmaceutical control of pharmaconomist students. A student can handle a patients prescription, gather the medicine, council and dispense the medicine, but must have their actions checked by a trained pharmaconomist. This is similar to the pharmaceutical control of pharmacy technicians done by pharmacists in many other countries. I control the students steps and councils them to improve their handling of the medicine and the patient.
As a relatively new health care service, I am certified to give vaccinations. My pharmacy is one of 16 in Denmark which has started to provide travel vaccinations. Patients book a consultation, where we go through their travel plans and the risk associated with the destination. I cross check with the national registry for vaccinations’ recommendations for their destination. After the patient has been informed of side effect and agrees, I administer the vaccination.
Hello, my name is Hanna and I work since seven years in a community pharmacy in north Germany. It is my second pharmacy I work for and I like it here, the colleagues are nice and my employer is a good lady to work for.
We are four Pharmacy Technicians, two pharmacists and two Pharmacy Commercial Assistants in the Pharmacy.
I work four or five days and 35 hours a week from 8 am to 6.30 pm. I get 2000.00 € before Tax, 33 days holiday and work sometimes also on Saturdays, but we are only open until 1 pm on Saturdays. I live nearby, I`m married and have two kids.
Normally my day in the Pharmacy starts with getting the goods, pills and everything ready ( we have an overnight delivery ) and help our Pharmacy Commercial Assistant to get the stock in the shelf´s and drawers.
My main activity in the Pharmacy is to serve the customers and patients, deliver their prescription, give them advises and check their medication. The prescription will be later checked by the pharmacist, mostly in the evening. If some complications or interactions with the medication or the OTC occur, I`ll check with the pharmacist right away. Most of the patients have a customer card, so we can check the medication and the OTC for their wellbeing every time.
Since we have no dermatologist nearby, we have very few ointments and cremes to compound, so I`m not very often in the laboratory. Sometimes I have to do some capsules for babies or small kids.
I like my job and the contact with the patients, well most of them anyway.
Most of my PT colleagues also work in a community pharmacy and very few in a hospital pharmacy, in the industry or the PT schools. I`m a member of the Union - ADEXA die Apothekengewerkschaft - to get information and help if I have some problems with my work, fortunately I did not need the union so far.